Multiphoton Imaging Support

Ongoing Support for Existing Customers

At Scientifica, supporting our existing Multiphoton Imaging customers remains a top priority. While we have discontinued the provision of our Multiphoton Imaging portfolio as of 5 February 2025, we are committed to providing continued support for our valued customers.

Support Services Available

• Warranty Commitments: We will honour all warranty obligations under the original terms of purchase.

• Continued Support Until 31 December 2028: Comprehensive support will be available through:
• Existing support packages
• Hourly rate services
• Bespoke quoted support options
• Hardware Upgrades: Available on a case-by-case basis to enhance existing systems.
• OEM Hardware Supply: We will continue supplying select Multiphoton Imaging hardware products to OEM customers, with new hardware covered by our standard two-year product warranty.

If you have any questions or require support, please reach out to our support team:

• Email: servicesupport@scientifica.uk.com
• Support Request Form: Complete the form at the end of the page.

We are dedicated to ensuring the continued performance of your Multiphoton Imaging systems.